Training Hub

❓ Frequently Asked Questions

Everything you need to know about AmeriPlan memberships, providers, discounts, and benefits.

If you don't find the answer you're looking for, contact your sponsor or Customer Support.

πŸ₯ General Questions +
Who is AmeriPlan?
AmeriPlan is a Discount Medical Plans Organization (DMPO). We arrange for our members to have access to medical, dental, vision, chiropractic, hearing, and pharmaceutical providers who have agreed to offer their services at negotiated discounts off their usual and customary fees.
How do I use the plan?
Within 10–14 days after your application is received at AmeriPlan's corporate headquarters in Plano, Texas, you'll receive your Membership Identification Card(s).

Your Membership Guide is available in your Member Portal.

Simply present your Membership ID card to any participating AmeriPlan provider to receive your discounted fee. Members pay the provider directly at the time of service.
Is there a waiting period?
There is no waiting period before you can begin using the Dental Plus plan.

You'll enjoy:
  • Instant savings
  • No claim forms
  • No limits on provider visits

Hospital Advocacy (included with Deluxe Plus) becomes available 3 business days after your membership becomes active.

Are ongoing medical or dental conditions covered?
Yes.

Because AmeriPlan is not insurance or a health organization, ongoing medical and dental conditions are accepted.

Exception: Orthodontic treatment already in progress is not included.
Do members receive a fee schedule?
Yes.

Dental fees vary by geographic area, so members receive the fee schedule that applies to their location.
Will my privacy be protected?
Yes.

AmeriPlan complies with all HIPAA privacy regulations.
πŸ’° Fees & Discounts +
How much can Dental Plus members save?
Members may save:
  • 20%–65% on restorative and cosmetic dental procedures (fillings, crowns, dentures, braces, etc.)
  • Up to 80% on preventive care such as cleanings, exams, and x-rays
  • Up to 25% with participating dental specialists

Savings vary by provider and location.

How are discounts calculated?
Participating providers agree to either:
  • A contracted fee schedule, or
  • A percentage discount from their normal fees.

Most discounts range between 15% and 50%, with some laboratory and diagnostic services discounted by up to 80%.

How much does membership cost?
Current monthly pricing:
Plan Monthly Cost
🦷 Dental Plus $19.95/month
⭐ Deluxe Plus $39.95/month

Each household membership includes:

  • Parents
  • Children
  • Relatives
  • Significant others
  • Any permanent residents living in the household

Monthly memberships are paid by debit or credit card. Annual memberships may also be available.

Do Pharmacy, Vision, Hearing, and Chiropractic benefits cost extra?
No.

These benefits are included with both Dental Plus and Deluxe Plus memberships at no additional monthly cost.
πŸ‘¨β€βš•οΈ Providers +
Who are the providers?
AmeriPlan has assembled one of the largest provider networks in the country and continues to add providers nationwide.

The network includes:
  • More than 100,000 dentists
  • More than 12,000 vision care providers
  • Approximately 50,000 pharmacies
  • More than 7,500 credentialed chiropractors
  • Tens of thousands of medical practitioners
How do I locate an AmeriPlan provider?
There are two easy ways:
  1. Provider Search: Use the online provider locator.
  2. Customer Support: Visit the AmeriPlan website and chat with Customer Support for assistance finding a participating provider.
Are providers reimbursed by AmeriPlan?
No.

Providers receive the full discounted fee directly from the member at the time services are provided.
Why do healthcare providers participate?
Many providers choose to participate because:
  1. Care decisions remain between the provider and the patient.
  2. Providers are paid at the time of service instead of waiting for insurance reimbursement.
  3. Administrative paperwork is greatly reduced.
  4. Many providers experience increased revenue compared to traditional managed care plans.
  5. Providers remain independent while participating in a nationwide healthcare savings network.
  6. They have the opportunity to serve patients looking for affordable healthcare options.
πŸ₯ Emergency & Hospital Advocacy +
Does AmeriPlan include emergency services?
Yes.

Emergency services may be eligible through the Hospital Advocacy benefit included with the Deluxe Plus membership. Eligibility depends on the circumstances and total hospital charges.
What is Hospital Advocacy?
Hospital Advocacy helps members negotiate hospital bills whenever a single hospital visit totals $1,500 or more. For insured members, this refers to the portion of the bill they are personally responsible for after insurance.

Hospital Advocacy representatives work with hospitals to:
  • Negotiate medical bills
  • Identify government assistance programs
  • Arrange payment plans when appropriate

Hospital Advocacy becomes available 3 business days after your Deluxe Plus membership becomes active.

Can members choose their own hospital?
Yes.

Members are free to choose the hospital they wish to use.

πŸ“ž Still Have Questions?

If you can't find the answer you're looking for, please contact your sponsor or AmeriPlan Customer Support.

We're here to help.